Support | Bravado Wireless | Home Internet & Cellular Phone Plans

Account FAQs

Self-Care Options:

Click here for first time set-up, you will need your Bravado Wireless account number.

Billing FAQs

What charges will appear on my first bill?
  • You are billed for one full month in advance. Your first bill will also include the partial month of service before the billing cycle closes in addition to the first full month.
  • The bill will include other applicable taxes and fees, plus roaming or long distance, airtime over and above the plan minutes and any agreed upon equipment charges.
  • Taxes, Federal Universal Service Fund, and Oklahoma Universal Service Fund charges are remitted to the applicable entity and are not retained by Bravado Wireless®..
When is my bill due?
  • Bills are due the 22nd of each month and are considered late the 23rd. Notifications are sent via email and text on the 23rd.
How can I pay my bill?

You may go to the Self Care portal on the Bravado Wireless website by clicking the blue Sign In link on the top of the page.

  • Payments can also be made at any local retail location. Credit card payments can no longer be made over the phone and must be made on the portal or in person at the retail store.

 

  • Autopay may be set up by visiting any of our locations with your banking information, or by phone customer care at 866-500-8488.

 

  • Recurring bank account payments will be posted on the 20th of each month.

 

  • Recurring credit card payments will be posted on the 22nd of each month.
Why is my bill higher this month?

Applicable fees that may apply: Reconnect Fee: $45; Device Late Fee: $5

Device FAQS

Make sure your device is up-to-date

We recommend that you keep your device software up to date.

We recommend visiting your device manufacturing website for more details on how-to:

Can my device meet my specific accessibility needs?

You can use the Global Accessibility Reporting Initiative (GARI) database to find out  your devices accessibility features. The GARI database allows you to search for mobile phones, tablets, wearables, and apps by selecting specific features such as hearing aid compatibility, screen readers, voice controls, and more. https://www.gari.info/

Internet FAQS

Internet Speed Issues?

We are dedicated to providing our customers with the best possible service we can technologically provide. We strive to keep our network up to date with upgrades and constant updates so that we may meet and exceed our customer’s expectations in this ever-changing digital age. We know how frustrating slow internet speeds and buffering can be. This guide is designed to help provide you with common factors regarding speed degradation as well as troubleshooting steps to accurately see how much bandwidth is available to you.

Speed Troubleshooting Guide | Wireless Internet

Other FAQS

Referral Program:

Click here for more details or visit a retail location.

How to Report Trouble:

Call 866-500-8488 from any phone and choose option for technical support.

Click here to report trouble

What should I do if my equipment is not working?

Call 866-500-8488 and press 7 for technical support or click to report trouble.

How do I return or exchange my equipment or phone?

Please visit the location you purchased your device within 14 days.

Plans FAQs

Can I bundle multiple services (internet, phone & wireless)?

Bravado Wireless services may be bundled with or added to Cross, CimTel or Pottawatomie Telephone services where available.
Call 866-500-8488 or visit one of our locations for details.

Are your services available in my area?

Click here and enter your address and contact information and we will contact you with details.

How do I change my plan or phone?

Call 866-500-8488 or visit one of our locations for details.

Do you offer discounts or referrals?

Call 866-500-8488 or visit one of our locations for details on Lifeline, Trade-In and our Refer a friend program.

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Oklahoma's choice in wireless.

At Bravado, we’re on a mission to provide top-notch mobile and home internet service throughout Eastern Oklahoma. Why? Because we’re local, like you – and we think our neighbors deserve the best plans and device deals we can offer. Stop by one of our eight locations or call us at 866.500.8488 to learn more!

Get started
Hugo, OK
210 W Jackson St
Phone: 580-317-8181
Idabel, OK
1404 SE Washington St
Phone: 580-208-2208
McAlester, OK
418-D George Nigh Expressway
Phone: 918-426-7735
Muskogee, OK
946 West Shawnee Street
Phone: 918-686-9999
Stigler, OK
201 E Main St
Phone: 918-967-5001
Valliant, OK
30-A Wilson Street
Phone: 580-933-7466
Warner, OK
704 3rd Ave
Phone: 918-463-2921