Account FAQs
Click here for first time set-up, you will need your Bravado Wireless account number.
Billing FAQs
- You are billed for one full month in advance. Your first bill will also include the partial month of service before the billing cycle closes in addition to the first full month.
- The bill will include other applicable taxes and fees, plus roaming or long distance, airtime over and above the plan minutes and any agreed upon equipment charges.
- Taxes, Federal Universal Service Fund, and Oklahoma Universal Service Fund charges are remitted to the applicable entity and are not retained by Bravado Wireless®..
- Bills are due the 22nd of each month and are considered late the 23rd. Notifications are sent via email and text on the 23rd.
You may go to the Self Care portal on the Bravado Wireless website by clicking the blue Sign In link on the top of the page.
- Payments can also be made at any local retail location. Credit card payments can no longer be made over the phone and must be made on the portal or in person at the retail store.
- Autopay may be set up by visiting any of our locations with your banking information, or by phone customer care at 866-500-8488.
- Recurring bank account payments will be posted on the 20th of each month.
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Recurring credit card payments will be posted on the 22nd of each month.
Applicable fees that may apply: Reconnect Fee: $45; Device Late Fee: $5; Activation Fee: $35
Device FAQS
We recommend that you keep your device software up to date.
We recommend visiting your device manufacturing website for more details on how-to:
You can use the Global Accessibility Reporting Initiative (GARI) database to find out your devices accessibility features. The GARI database allows you to search for mobile phones, tablets, wearables, and apps by selecting specific features such as hearing aid compatibility, screen readers, voice controls, and more. https://www.gari.info/
Internet FAQS
We are dedicated to providing our customers with the best possible service we can technologically provide. We strive to keep our network up to date with upgrades and constant updates so that we may meet and exceed our customer’s expectations in this ever-changing digital age. We know how frustrating slow internet speeds and buffering can be. This guide is designed to help provide you with common factors regarding speed degradation as well as troubleshooting steps to accurately see how much bandwidth is available to you.
Other FAQS
Click here for more details or visit a retail location.
Call 866-500-8488 and press 7 for technical support or click to report trouble.
Please visit the location you purchased your device within 14 days.
Plans FAQs
Bravado Wireless services may be bundled with or added to Cross, CimTel or Pottawatomie Telephone services where available.
Call 866-500-8488 or visit one of our locations for details.
Click here and enter your address and contact information and we will contact you with details.
Call 866-500-8488 or visit one of our locations for details.
Call 866-500-8488 or visit one of our locations for details on Lifeline, Trade-In and our Refer a friend program.