Account FAQs
1-866-500-8488
Mon-Fri 10am – 6pm
Sat 10am – 4pm
Billing FAQs
- You are billed for one full month in advance. The first invoice will also include taxes and fees, any airtime, roaming or long distance over and above the plan minutes and possibly the equipment charges. Taxes, FUSF and OUSF charges are remitted to the applicable entity and are not retained by Bravado Wireless®.
- Bills are due the 22nd of each month and are considered late the 23rd. Notifications are sent via email and text on the 23rd.
- You may go to the Self Care portal on the Bravado Wireless website by clicking the blue login button on the home page. Payments can also be made at any local retail location. Credit card payments can no longer be made over the phone and must be made on the portal or in person at the retail store.
- Autopay may be set up by visiting any of our locations with your banking information, or by phone customer care at 866-500-8488.
Recurring bank account payments will be posted on the 20th of each month.
Recurring credit card payments will be posted on the 22nd of each month.You may pay your bill online on our Self-Care page
Device FAQS
It’s important to ensure that your device’s software is up-to-date. If you aren’t sure how to update your phone’s software, we recommend visiting your device manufacturer’s website.
You can use the Global Accessibility Reporting Initiative (GARI) database to find out your devices accessibility features. The GARI database allows you to search for mobile phones, tablets, wearables, and apps by selecting specific features such as hearing aid compatibility, screen readers, voice controls, and more. https://www.gari.info/
Internet FAQS
We are dedicated to providing our customers with the best possible service we can technologically provide. We strive to keep our network up to date with upgrades and constant updates so that we may meet and exceed our customer’s expectations in this ever-changing digital age. We know how frustrating slow internet speeds and buffering can be. This guide is designed to help provide you with common factors regarding speed degradation as well as troubleshooting steps to accurately see how much bandwidth is available to you.
Other FAQS
1-866-500-8488
Mon-Fri 10am – 6pm
Sat 10am – 4pm
Plans FAQs
1-866-500-8488
Mon-Fri 10am – 6pm
Sat 10am – 4pm